You're awake again
The session is nine days away. Your head is loud and there is nowhere to put any of it. So you put it nowhere, and carry it to the appointment half-forgotten.
UK-built · Free for every patient · In development · Not an emergency service
Therapy isn't easy.
Everything around it should be.
Therapy happens for an hour. Life happens in the hours between. Healing Space sits around your therapy and helps you keep hold of what happens in between — you say what happened, in your own words, and it does the organising. You decide what your therapist sees.
Free for you. Always. Your clinic pays for that on purpose.
- Private by default, shared deliberately
- No cost to patients
- No ads, ever
- Your therapeutic data is not sold
- Alongside therapy — not a replacement for it
Therapy happens in sessions. Life happens between them.
The things worth talking about rarely arrive on cue, and by the next appointment much of it has to be reconstructed from memory — usually while the clock is already running.
The dread arrives before the week does
You've felt exactly this before. Something helped last time. You cannot for the life of you remember what it was.
The real thing surfaces on the drive home
Fifty minutes of talking, and the sentence that mattered only arrived once the door shut. It waits another seven days.
From the top. Again.
New service, new form, new stranger. You retell the worst thing that ever happened to you, out loud, from the beginning — and the clock is already running.
None of this is anyone's failure. Therapy simply cannot be in the room for the hours around it, and a person in the middle of a difficult week should not also have to be their own archivist.
So we built somewhere to keep hold of it — and made the technology carry that, not you.
How Healing Space helps you keep hold of what happens through therapy.
One thread, running from your week into your next session — and still there months later when either of you wants to look back.
-
You live your life
Nothing to keep up with. No streaks, no badges, no nudge implying that a quiet week means something is wrong.
-
You say what happened
In your own words, in a conversation — or with a tap, or a few lines typed at midnight. You are not filling in clinical fields about your own life.
-
You decide what is shared
Captured does not mean shared. Reflections stay private unless you share them, item by item, and you can change your mind afterwards.
-
Healing Space does the organising
What you have authorised is grouped by the stretch since your last confirmed session, with its date and its author kept intact — so nothing becomes an anonymous summary of you.
-
The next session starts where you left off
Your therapist opens a short view of what you chose to share before the hour begins — and can still reach the original entry behind any line of it.
The person retains control. The technology does the organising. That division is the whole design.
Useful on the days you have nothing to give.
Some days you can reflect properly. Some days you can manage four words. Both are fine, and neither is scored.
"Rough night."
One line, or one tap. That is a complete use of Healing Space, not a half-finished one.
Something you want to raise
The thing you know you will forget by Thursday, written down when you think of it — in your words, kept in your words.
A proper reflection, or a tool
A longer piece of writing, a thought record, a grounding exercise, a questionnaire your service uses — there when they help.
Close it and live your week
No streak to break, no guilt, no catching up to do. Not opening Healing Space is not a symptom, and it is never reported as one.
You should not have to organise your life into clinical fields to get the benefit of it.
Say what happened. Healing Space handles the shape of it.
Private by default. Shared deliberately.
Vulnerability is not a commodity. Continuity should not cost you surveillance — so writing something down and handing it over are two separate decisions, and the second one is always yours.
- Captured is not shared. Reflections are private unless you share them, one item at a time, and you can withdraw that again. Some things — your appointments, medications, and measures your service administers — are part of your clinical record and are not held back; the site says which is which rather than implying everything is private.
- You can see what is visible. What reaches your clinician is what you authorised, and access to patient data is logged so there is an answer to who looked at what, and when.
- No data farming. No advertising against therapeutic data, no sale of it, and no revenue that depends on how long you stay in the app. Clinics pay; that is the entire model.
- Named processors, not vague reassurance. Hosting is Railway; the conversation is currently processed by Groq-hosted models. We would rather name them than imply nothing leaves the building. The privacy policy lists them, and the Trust Centre states what is and is not in place yet.
Where the two sides meet.
The point of all of it is one hour that starts further in. Same therapist, same slot, less of it spent rebuilding the last three weeks.
You carry forward what matters
The thing you wanted to raise is already written down, in your own words, instead of arriving at minute forty-eight or not at all.
Your therapist arrives already oriented
A short, concise view of the interval — only what you authorised — read before the hour rather than pieced together during it.
The original is still reachable
Nothing is replaced by a summary of itself. Behind every line is the entry it came from, with its date and whoever wrote it.
And it holds over months
A course of therapy stays something you can both look back at — what was agreed, when it changed, how a measure moved — rather than something remembered.
Your caseload, and the four questions before each session.
Who am I seeing? What has happened since I last saw them? What should I remember from last time? Is there anything they want to bring into this hour? Session Prep answers those, and stops there — this is a continuity layer around your work, not another record system to keep.
Session Prep is designed to be read in four depths. A glance tells you who you are seeing and whether anything has changed. The brief is the interval since the last confirmed session: what the patient chose to share, the agenda they wrote, measure movement, agreed goals and how they changed. The evidence behind any line is one step away, and the original entry — with its date and its author — is one step beyond that. You are never asked to trust a summary you cannot open.
The interval is the stretch since the last confirmed session, not an arbitrary last-thirty-entries window — you confirm attendance from the same screen, so "since we last spoke" keeps meaning something. The continuity surfaces are assembled by retrieval from recorded entries: counts, dates and comparisons, not generated prose.
Access runs through one central authorisation policy across every patient route: your assigned patients and nobody else's. Reflections are private unless the patient shares them, and an answer about whether something helped inherits the privacy of the thing it is attached to — if the reflection was never shared, neither the answer nor the fact that one exists reaches you. That boundary is deliberate: a patient who cannot keep something private will stop writing anything down.
Treatment-plan goal changes are append-only: previous value, new value, who changed it and when. The database refuses updates to that history rather than trusting anyone to leave it alone. Six months in, "what did we actually agree, and when did it change?" has an answer. Session notes, treatment plans, appointments and secure patient messaging sit in the same system, with one login and one audit trail.
PHQ-9, GAD-7, CORE-10, ORS, WEMWBS and C-SSRS-derived items are built in, scheduled, scored and trended — collected alongside the work rather than as a Friday afternoon job, and usable in supervision. Scoring is implemented to the published instruments; it has not been independently validated in this deployment, and a score is a conversation prompt, never a decision.
A deterministic crisis-keyword layer and the scored screening instruments can raise an alert; that layer can only ever escalate, never downgrade, and a scoring failure is reported as a failure rather than as low risk. Unacknowledged critical and high alerts run through a defined escalation state, and a delivery failure is recorded as undelivered rather than as notified. This depends on your deployment enabling the scheduled escalation job and maintaining a duty rota. Healing Space is not a staffed emergency service, makes no response-time promise, and does not watch for concerning patterns on your behalf — safety monitoring remains yours.
Conversation removes friction. Structure protects clarity.
Most of the time, saying what happened is enough. Some things deserve to be more than a sentence in a conversation — a safety plan, a validated questionnaire, who can see what. Those stay properly built, and stay yours to open when they are useful.
One conversation, two ways in
Talk or type — the same conversation, the same history either way. Tell it what happened rather than filling in a form about yourself.
Your agenda for the next session
What you want to be sure gets discussed, written when you think of it and kept in your wording. Shared by default — that is the point — and you can keep an item to yourself.
Mood, sleep & how it has moved
One tap when that is all you have. Over weeks it becomes something you can both look at, instead of two people trying to remember.
Sharing controls
See what is shared, change your mind per item, export your record, or delete your account and take it with you. Deliberately a screen, not a chat.
Your safety plan, one tap away
Your warning signs, your reasons, your people, your numbers — written when you are steady, ready for when you are not. Never behind a paywall.
Measures, tracked over time
PHQ-9, GAD-7, CORE-10, ORS and WEMWBS shown as movement between dates, not a verdict. Screening instruments used as conversation starters — never a diagnosis.
A real CBT toolkit
Thought records, coping cards, grounding and breathing exercises — reached for whenever you need them, and recorded as part of the work only if you want them to be.
Your own record, to look back at
Therapeutic Memory: what you recorded, what you shared, the goals agreed and how they changed, each item showing where it came from and when.
Appointments & quiet reminders
Respectful nudges for the things that are genuinely hard to hold onto when you are unwell. No pressure dressed up as care.
Secure messaging
A direct line to your own therapist — encrypted in transit and recorded in the platform's audit log, with the boundaries and response times your service sets.
Say whether something helped
Helpful, not sure, or not helpful — recorded against the actual piece of work, in your name. Your view of what worked stays your view; nothing infers it for you.
Kindness, not guilt streaks
Gratitude prompts and a record of wins that reward showing up — never perfection. Miss a week and nothing punishes you for it.
£0. Every patient. Every feature.
Not a trial. Not a free tier with the useful parts locked. Not free-because-you're-the-product.
Your clinic pays for Healing Space so that you never have to. We built it that way on purpose, because someone in the worst week of their life should not be asked for a card number.
No subscription
Nothing to cancel, nothing to forget about, nothing that lapses when money gets tight.
No ads
You will never be sold gambling, alcohol or a wellness course while you're on the floor.
No selling your data
Not to advertisers, not to insurers, not to data brokers, not to anyone. It isn't our business model.
No paywalled safety
Your safety plan, grounding tools and crisis numbers are open to everyone, always, signed in or not.
You deserve support that doesn't check your balance first. That's the whole idea.
What Healing Space does not do.
Said plainly and once, rather than as a disclaimer repeated at the bottom of every page.
It is not an emergency service.
Nobody is watching a screen waiting for you, and Healing Space does not provide continuous monitoring. If you are in danger right now: call 999, or Samaritans free on 116 123, or text SHOUT to 85258. Those numbers are staffed. We are not.
It is not an AI therapist.
There is a conversation, and it is honest about being software. It does not do therapy, does not replace your therapist, and is not marketed as a companion for your mental health. It is a way of telling Healing Space what happened without filling in forms.
It does not diagnose or prescribe.
PHQ-9, GAD-7 and C-SSRS-derived items are screening instruments. A score is a prompt for a conversation with a human clinician — never a label, never a decision, never the last word on you. Nothing here prescribes anything.
It does not tell your clinician everything.
Sharing is something you do, not something that happens to you. Reflections stay private unless you share them, and your conversation stays on your side of the platform. What is part of your clinical record — appointments, medications, measures your service administers — is not held back, and we say so rather than implying otherwise.
The AI does not decide anything.
The continuity record is computed, not generated: intervals, counts, dates, comparisons and goal history are retrieved from what was actually recorded. Where conversation notices something you clearly stated — a mood rating, hours slept, something to raise next time — it can offer to save it. The application checks the suggestion against your own words, you confirm it, and only then is anything written. Nothing consequential is written on a model's say-so, and no automated decision is made about your care.
It does not interpret your history.
It will show you that you recorded something six times, or that a score moved between two dates. It will not tell you what caused what, whether you are improving, or that two difficult periods months apart are the same underlying thing. Those judgements belong to you and your therapist.
It is not a replacement for your records system.
Healing Space is a lightweight continuity layer around existing clinical work — not an EHR, not a practice-management system, and not somewhere your service is expected to move its whole operation.
You are not the product.
Clinics pay. That's the entire model. There is no advertising business, no data sale, and no incentive anywhere in this company that is served by keeping you unwell or keeping you scrolling.
If a mental health product won't tell you plainly what it can't do, ask yourself why.
Healing Space is being built and evaluated. Here is what that means.
Three different things get blurred together on most health-tech websites: what exists, what is being developed, and what is intended. They are kept apart here.
In the platform today
What people can actually use
These capabilities are in the current build and covered by our automated tests. That means the behaviour is implemented and exercised by our own suite — not that it has been independently assessed.
- The continuity record. Session-interval anchoring, the patient's own agenda, patient-reported usefulness, append-only goal history, and retrieval and comparison over what has been recorded.
- Both views of it. Session Prep for the clinician; Therapeutic Memory for the patient, each item linked back to its original entry.
- Between sessions. Typed conversation, CBT tools, coping cards, grounding, reminders, check-ins and mood and sleep records.
- Clinical workflow. Caseload view, session notes, treatment plans, appointments, secure messaging and outcome measures.
- Control and portability. Per-item sharing control, FHIR export, consent controls and account deletion paths.
In development
Built, being evaluated, not yet proven in practice
These exist in the development build and are being worked on and tested. They are listed here so the site is not quietly describing them as finished.
- Conversation-first entry. A simpler front door where talking or typing lead into the same conversation, with the fuller application one tap away.
- Governed capture from conversation. Recognising a clearly stated mood, hours of sleep or something to raise next session, and offering to save it — validated by the application against your own words, and written only after you confirm.
- Voice. Speaking rather than typing is a direction we are developing and evaluating. The current prototype relies on the browser's own speech recognition, which may involve an external vendor's service — so it is not presented as a privacy-preserving production capability, and we are investigating on-device or Healing-Space-controlled speech instead. Until that is settled, typing is the route we stand behind.
Intended
What we are working toward, and not claiming
Direction, openly stated. None of this is available, and none of it should be read as a commitment with a date on it.
- More privacy-preserving processing. Moving more of what happens to local or Healing-Space-controlled processing where it is feasible to do so.
- Continuity across transitions. Clinicians move on and services hand over; carrying continuity safely across that is a research question, not a current capability.
- Independent assurance. Accessibility audit, DPIA completion, clinical safety-case evidence, penetration testing and evaluation of whether any of this actually helps.
What we do claim
A working system, honestly described
The continuity record exists on both sides, with automated tests behind it, and the privacy boundaries described on this page are implemented rather than aspirational. Judge it against what it actually does.
What we are doing now
Discovery, feedback, pilots, partnerships
We are speaking with practising therapists and with people in therapy about where continuity of this kind helps and where it gets in the way, and looking for pilot, partnership and research relationships. Those are working conversations, not endorsements.
Privacy is being earned
Architecture, not marketing
Privacy here means access controls, audit, data minimisation, private-by-default sharing and named processors — things you can hold us to. We will not tell you that nobody but you and your clinician can ever see your data, because the architecture has not earned that sentence.
Not claimed
Outcomes, approval, validation
We have no evidence that this improves therapeutic outcomes, no NHS approval, no independent clinical validation and no regulatory approval — and we do not claim any of them. We will say so on the day that changes, and not one day before.
The distinction that matters: today is what you can use, in development is what we are still testing, and intended is what we are earning rather than claiming. The Trust Centre holds the detail, including the uncomfortable parts.
Where to go next
Which of these is you?
Three different questions, three honest answers — including what Healing Space cannot do for you yet.
✓ No card, no obligation
✓ Straight answers, including the limits
✓ Disagreement welcome
✓ Patient access always included at £0
How people get access, in plain language.
Healing Space works alongside a therapist, so you join through the service that is already treating you. Nobody should have to decode a care platform while already overwhelmed.
Your service invites you
You create your account, set your preferences, and can see what is being recorded and what is shared before you record anything at all.
The first stretch between sessions
You use it however suits — a sentence, a tap, a longer reflection, or nothing that week. Nothing expects perfection and nothing keeps score.
Your therapist sees what you shared
Before you meet, they read what you chose to share and the agenda you wrote — so the hour starts at the work rather than at catch-up.
And the thread continues
What you agree is recorded with its own history. The next stretch begins from there — and months later you can both still go back and see how it developed.
Important: Healing Space helps you and your therapist keep hold of the work. It does not replace emergency services, urgent mental-health teams or clinical judgement — and it does not interpret your record for either of you.
Founding-partner pricing, agreed in writing.
We are onboarding our first partner practices and services, so we won't publish a tier table no clinic has ever paid — that isn't how we do things. What we will put in writing:
One per-clinician licence
A single number, agreed for your practice or service and fixed in the agreement — no metering, no per-patient fees, no renewal surprises.
Founding-partner terms
Early practices shape the product and keep preferential terms as we grow. That trade is explicit and written down — and the shaping half is not a figure of speech.
Leave freely
Monthly terms, no lock-in, and your service's data exported for you on request if you decide to go.
Tell us about your caseload and we'll put a number in writing. Book a walkthrough — thirty minutes, with the founder, no sales team in the room.
Frequently asked questions
What people ask us most — including the awkward ones.
It is a continuity layer around human therapy. Between sessions you tell it what happened — in conversation, or with a tap, or a few typed lines — and it organises what you authorise into something your therapist can read before your next appointment, with the original entry always reachable behind it. It keeps your reports, agreed goals and recorded measures attributable to whoever recorded them. It does not decide what any of it means, and you choose what reaches your therapist.
No. Reflections are private unless you share them, one item at a time, and you can change that at any time. Agenda items are shared by default — that is what they are for — and you can keep one to yourself. If you say whether something helped, that answer takes on the privacy of whatever it is attached to: on an unshared reflection, neither your answer nor the fact that you gave one reaches your therapist. Your conversation stays on your side of the platform. Other information — appointments, medications and measures your service administers — is part of your clinical record and is not held back.
Yes, and we would rather be specific than reassuring. A language model powers the conversation, so what you type there is processed by our AI provider (currently Groq-hosted infrastructure — named in the privacy policy). Training models on patient conversations is disabled and would require separate governance and consent before it could ever be considered. The continuity record itself is not generated: intervals, counts, dates, comparisons and goal history are computed from what was recorded. Where the conversation notices something you clearly stated — a mood rating, hours slept, something to raise next session — it can offer to save it; the application validates that suggestion against your own words, you confirm it, and only then is it written. An agenda item keeps your wording rather than being rewritten into clinical language. It cannot diagnose, cannot prescribe, and makes no automated decision about your care.
Speaking rather than typing is a direction we are developing and evaluating, not a finished capability we are offering you. The current prototype uses the browser's own speech recognition, which on some platforms sends audio to an external vendor's service — which is not a privacy position we are prepared to build on. We are investigating on-device or Healing-Space-controlled speech instead. Where voice appears in the product it says plainly how it is being processed, and typing does exactly the same job in the same conversation.
Then you go weeks without opening it. There are no streaks, no guilt, and nothing that treats a quiet month as a clinical signal in itself. Healing Space is meant to make the space around therapy easier, and a tool that punishes you for disengaging is doing the opposite. The aim is that you need it less over time, not more.
Data is encrypted in transit using HTTPS/TLS, and sensitive fields are encrypted at rest using Fernet (AES-128-CBC) where applied. Access to patient data runs through one central authorisation policy and sensitive reads are logged. Developers hold no standing access to clinical data. We are building our data-protection processes toward UK GDPR and the Data Protection Act 2018, including support for Data Subject Access Requests and the right to erasure; a Data Protection Impact Assessment and independent information-governance review are in preparation and not yet complete. We do not sell your data. The Trust Centre lists what assurance we hold and what we do not.
Healing Space UK is available to adults (18+) in the UK who are under the care of a registered clinician — including private therapists and counsellors, GPs, psychiatrists, clinical psychologists and CBT therapists. Access is via clinical referral. It is not a crisis or emergency service. If you are in crisis, please contact NHS 111 or the Samaritans on 116 123.
Yes — £0, with no catch and no card. Patient access is included in every clinician and practice plan, so the practice or service that referred you covers it. There is no patient subscription, no premium tier, no advertising, and no feature held back behind a paywall. Clinics and practices pay a per-clinician licence fee; that is the entire business model, and there is no revenue anywhere that depends on how long you stay in the app.
Currently, access requires a clinical referral. The product only really makes sense alongside a therapist: it exists to help the two of you keep hold of the work, so there has to be a "two of you". We are exploring self-referral pathways and will update this page when there is something real to say.
The platform works on any modern browser — Chrome, Firefox, Safari or Edge — on desktop, tablet or phone. No app download is required, and the interface is responsive. Accessibility is designed against WCAG 2.1 AA and is being worked toward, but has not yet been confirmed by an independent audit — so we don't claim conformance. If you hit an accessibility barrier, please tell us and we will fix it.
Possibly, and we are honestly still working out where it fits best. We are currently talking with practising therapists about which parts of preserving therapeutic context genuinely help in private practice and which are noise. If that is a conversation you would find interesting — including if you think the idea is wrong — book a walkthrough or write to cs@healing-space.org.uk. There is no sales pipeline, and being told it does not fit your practice is a useful outcome for us.
Request practice access by email at cs@healing-space.org.uk. Once your practice is onboarded, you can issue secure registration links to patients directly from your clinician dashboard. Setup for your practice typically takes less than 24 hours.
About us
Mr Richard T. Martin
Founder & Director, Healing Space UK
I built Healing Space because the support always seemed to stop at the door. An hour of someone's full attention, and then a week on your own with it. That gap is where people quietly give up — not because therapy failed them, but because nothing was holding the space in between.
The thing I keep coming back to is that nobody in the middle of a hard month should also have to be their own record-keeper. The technology should carry that. The person should keep the control. If those two ever pull in different directions, control wins.
So patients pay nothing, and I would rather tell you honestly what this cannot do yet than sell you something it isn't. I do not have evidence that it makes therapy work better, and I am not going to write that on a website before it is true. If you want to argue with any of it, I would genuinely like to hear it.
Ready to begin?
Healing Space UK is currently available by referral: patient accounts are set up through your clinician or service. Log in, or — if you are a therapist or service who would like to look at this properly — send us an enquiry below.
or send us an enquiry
Email
Website
www.healing-space.org.uk
Send an Enquiry
Thank you for reaching out!
We've received your enquiry and will be in touch within 1–2 business days.